Just finished that school essay or a report that your boss wants tomorrow that you spent the whole night working on, but Microsoft Word doesn’t respond, resulting in loss of your hard work? If you’re facing this problem, then you’ve come to the right place.
Microsoft Word is a very popular word editing software used by students and offices worldwide. If it’s trusted by millions of people worldwide, it must be great right? No doubt it is, but sometimes even the best things fail. The issue of MS Word not responding is very rare, but when it happens, it can prove to be quite irritating. It results in the loss of your work and also the loss of precious time. There can be plenty of issues that can cause the Microsoft Word application to not respond like the application consuming cent per cent of the RAM (Random Access Memory) or some bug in the application code. Whenever you face the issue of MS Word not responding, you get an error message saying “Microsoft Word is not responding” or “Microsoft Word has stopped working”.
But worry not, today we will guide you on how to solve this problem. Make sure to follow all the steps carefully.
Close the process of MS Word in the Task Manager
Whenever your computer is running slow, or it hangs, you know what to do – The age-old implementation of Control+Alt+Delete and then open the Task Manager. Well, you have to do the same here:
Step 1: Press Control+Alt+Delete
Step 2: In the top bar, search for “Processes” and click on it.
Step 3: After entering in the Processes tab, look for the MS Word task (This is your Word application) and then close the application.
If you find out that in the task manager, the disk usage of the application of MS Word is 100%, then this is a problem of RAM overload, and you’d need to fix that first. Normally, rebooting your device and then restarting the application gets the job done (like 99% of the time) but in very rare cases, it’s possible that you would have to upgrade your RAM.
Once you’ve followed the above steps, you will fix the issue of Microsoft Word not responding but if the issue persists, worry not! We’ve got other fixes that might work for you, so keep on reading.
Opening Word in Safe Mode
If you open Microsoft Word in safe mode, it starts the application without any templates or add-ons that might be interfering with the functioning of the basic program. If Microsoft Word works perfectly in the safe mode, then we can be assured that there’s no bug in the basic problem but the add-ons that are giving us the issue of MS Word not responding. To open Microsoft Word in the safe mode, do the following steps –
Step 1: Press Windows + R to open the Run window.
Step 2: Type “winword /safe” in the bar and then select Run
Alternatively, to run Microsoft Word in safe mode, you can press the Control key on your keyboard and then double click on the Word shortcut.
If your Microsoft Word normally opens without giving any error, then there is no problem with your basic program but with the add-ons and templates.
Disabling add-ons and templates
If your Microsoft Word works perfectly in safe mode, then you can be assured that the problem is with the add-ins and the templates of MS Word that you may have added for the ease it provides in doing your work. You can try disabling add-ons for MS Word to resolve the issue of the application of Microsoft Word, not responding. For this, follow the following steps carefully:
Step 1: Press Windows + R to open the Run window.
Step 2: Type “winword /safe” in the bar and then click on Run.
Step 3: The application of MS Word would be opened in the Safe mode.
Step 4: Go to the File option in the Menu Bar.
Step 5: Find and select Word Options.
Step 6: Select the Add-Ins tab.
Step 7: In the downside portion of the window, you’ll see a Manage option. Make sure “COM Add-Ins” is selected and then press the Go button.
Step 8: A new window will pop out with all the add-ins in your Microsoft Word application.
Step 9: Click the checkbox corresponding to the specific add-ins you want to disable.
Step 10: Once you’ve disabled all the add-ins, try opening the Word application normally, i.e. without the safe mode.
Following the above steps will resolve the issue of your Microsoft Word document frozen and not responding.
Using the Microsoft Office Recovery tool
This solution comes in handy when you’re working on some document, and the MS Word application suddenly freezes, and when you try to restart the application, all your work is lost. Sounds frustrating right? But with the Microsoft Office Recovery tool, you can recover your past work if you lost it to the issue of Microsoft Word not responding and also fix the issue of MS Word not responding. Although there is no guarantee of recovering your lost work, there are chances, so you never know. To implement the solution, follow the following steps –
Step 1: Go to the Start button and look for All Programs and click on it.
Step 2: Look for Microsoft Office Tools and click on it. Find the MS Office Application Recovery and click on it.
Step 3: Choose the Word file that’s not responding and select it.
Step 4: Select the Recover Application
Once you’ve done this, try restarting the MS Word file, and it will now open, and hence the Microsoft Office not responding issue will resolve.
When you’ve spent your entire time working on a file on the Microsoft Word application and then the application suddenly freezes and stops responding, it could prove to be frustrating right? But no worries, if you have followed our tried and tested fixes, you will be able to resolve this issue in no time.