Error Code: UI3012 In Netflix | How To Solve It ?

error code: ui3012

Netflix error code UI3012? Here are the various ways to solve it. Before getting into it, let us look upon its history.

About Netflix 

Netflix is an American content platform and production company, which is headquartered in Los Gatos, California. It was founded in 1997 by Reed Hastings and Marc Randolph.

Its primary business is offering streaming services online based on subscriptions from several films and television series, including those produced in-house. Netflix is a member of the Motion Picture Association. Producing and distributing content from countries all over the globe.

what's netflix?
What’s Netflix?

It is an OTT platform that provides products as steaming media, a video on demand, and services such as Film production, film distribution, television production, and television distribution.

It is one of the world’s leading entertainment services, with 204 million paid membership in over 190 countries. The films, television series, documentaries are features in a wide variety of genres and languages. It provides services to the members anywhere and anytime on any internet-connected devices. Provides easy accessibility and content availability to the users. error code ui3012 becomes a very common hurdle.

One of the most important features it provides is the availability of different languages to choose from, which the user can avail depending on his/her choice.

See Also: Netflix Freezing Computer Problem – Solved

Tackle The Netflix Error

While streaming videos on Netflix, the users encounter problems and experiences different kinds of issues.

Sometimes, Netflix doesn’t respond to your request, and you face an error. Netflix errors can cause network issues, hardware or software problems, or Netflix itself.

Common Netflix Error Codes –

Netflix Error code NW2-5

This code points to an internet connectivity problem. It provides a message as – “Netflix has encountered an error. Retrying in X seconds”. It also includes problems such as NW-2-5, NW-1-19, NW3-6, and others.

Netflix error code UI-800-3

This code means that there is a problem with the Netflix data on the user’s device. It provides a message as-” Couldn’t connect to Netflix. Please try again or restart your home network and streaming device”.

Netflix error code UI-113

This error code of Netflix means that the user needs to refresh the information that Netflix has stored on your device.

Netflix error code 100

The Netflix error code 100 means a problem with the Netflix app or data stored on the user’s device. This code usually pertains to the Amazon Fire TV, Amazon Fire Stick, and smart televisions.

Netflix error code S7111-1101

This error causes a problem with the cookies in the safari browser on Mac computers. It also includes error codes as S7111-1101, S7111-1975-205040, and others.

Netflix error code 0013

Netflix error code 0013 means a problem with the Netflix data on the users android devices. The user receives a message: “Sorry, we can not reach the Netflix service. Please try again after some time. If the problem persists, please do visit the Netflix website(0013)”.

Netflix error code UI3012

It indicates a network connectivity issue preventing the user’s computer from reaching the Netflix services.

netflix error
Netflix error

The users receive a message as – “Whoops, something went wrong…unexpected error.

There was an unexpected error. Please reload the page and try again”. You can fix this error, by clicking here.

Best Ways Of Fixing The Error

Fixing error code UI3012 :

Ensuring The User’s Network Allows Streaming

Public Wi-Fi networks such as hotels, workplaces, and others block streaming videos as several people use the network. If you’re using public Wi-Fi networks, check to make sure that Netflix is allowed.

ensuring the user's network allows streaming
Ensuring the user’s network allows streaming

If using a satellite internet connection or cellular data, use different networks instead of using such internet connections to solve the error code: ui3012.

Restart Your Home Computer

  • Leave your computer powered off
  • Unplug all the home network equipment as a group for 30 seconds before plugging each device back in one by one.
plug out all device
Plug Out All Device
  • Turn off your computer
shut down computer
Shut Down Computer
  • Unplug your modem from power for few seconds
unplug your modem for a few minutes
Unplug Your Modem For A Few Minutes
  • Plugin your modem again and wait for the indicator to light back to its normal stage
  • Turn on your computer again and try Netflix and thus the error code ui3012 will be solved.

See Also : How To Fix Uplay Connection Lost? – (Easy Guide)

Improving The Wi-Fi Signal

Follow the following steps to overcome the problem –

  • Move the router to improve the signal strength.
  • Move the wireless devices away from the router
improving the wi-fi signal.
Improving the Wi-Fi signal.
  • Keep the router at a higher position and this will also helps to solve the error code: ui3012.

Connect The Computer Directly To The Modem

Suggestions to tackle the error :

  • Please Turn off your computer
shut down computer
Shut Down Computer
  • Do Plug your computer directly into your modem using an Ethernet cable.
  • Then Unplug your modem from power for few seconds and then plug it back in till it comes to its normal stage.
  • Turn on the computer and try Netflix again and this will work out for rectifying the error code ui3012.
connect the computer directly to the modem.
Connect the computer directly to the modem.

Netflix is the leading OTT platform that provides streaming films and television series anywhere and anytime worldwide. However, sometimes, the users face an issue accessing Netflix videos, typically known as the Netflix error code. To solve such errors, some suggestions can be followed to resolve such issues and the best ways of solving one such error discussed above.

See Also : Discord Freezing Issue? How Do I Solve It? [Solved]


This was our tips and tricks on fixing the error code: UI3012. o try them and any of these would work for you. Do not forget to leave us your feedback so that we can enhance the quality of our website.

See Also: Fixed: Hulu Error Code 504 | 5 Working Ways


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